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The Healthcare Operating System

Care, Connected.

The smarter way to manage care beyond the clinic.

One powerful platform for home healthcare agencies to coordinate caregivers, manage patients, build personalized care plans, schedule visits, monitor health remotely, and keep every member of the care team connected.

RPM & CCM built in Caregiver mobile app Real-time insights

Agency command center

Riverbend Home Health

Live

Active patients

428

+12 this week

Today's visits

142

136 completed

Caregivers

67

61 on shift

RPM · Heart rate

78 bpm

Last updated 2 minutes ago

Patient alerts

Robert Williams BP 156/94
Sarah Miller SpO₂ 93%
Alice Chen Missed dose
Care-plan progress 82%

318 of 388 active plans on track

Upcoming appointments

JA

John Anderson

Medication + wellness

09:00
EW

Emma Williams

Nurse assessment

11:30

Platform overview

Everything your care team needs. One connected platform.

From the first assessment to ongoing remote monitoring, bring every part of the patient care journey together in one place.

RPM

98% monitored

CCM

214 activities

Care Plans

82% on track

Scheduling

142 visits

Caregiver App

61 on shift

Patient Management

428 patients

Analytics

+18.4% outcomes

Secure Chat

HIPAA compliant

The care journey

From first assessment to better outcomes.

Follow one patient — Emma Williams, 72, living independently at home — through every connected step of the platform.

Step 1 of 8

Assessment

Patient profile

EW

Emma Williams

72 years old · Living independently at home

Remote patient monitoring

Know what's happening between visits.

Stay connected to patients at home with real-time health insights that help your care team identify changes and respond when it matters.

SM

Sarah Miller

72 years old · Patient #10428

High Risk

Heart rate

78 bpm

Normal range

Blood pressure

124/78

Within target

SpO₂

97%

Stable

Weight

68.4 kg

−0.3 kg / 7d

7-day health trend

Systolic Heart rate
MonTueWedThuFriSatSun

Patient status: Stable

Last updated 2 minutes ago

Connected devices

BP monitor
Glucose meter
Pulse oximeter
Wearable

Chronic care management

Turn ongoing care into coordinated care.

Organize patient outreach, care activities, interventions, documentation, and follow-ups from one connected workspace.

Active patients

86

This month

Care activities

214

Logged

Follow-ups

32

Scheduled

High priority

7

Needs review

Today's activities

Medication review 09:15
Patient outreach 10:40
Care coordination 14:00
Follow-up call 16:30

Care activities · last 7 days

M
T
W
T
F
S
S
Documentation complete 94%

Patient risk indicators

RW

Robert Williams

CHF · Hypertension

High
SM

Sarah Miller

Diabetes Type 2

Medium
JA

John Anderson

Post-op mobility

Medium
EW

Emma Williams

Hypertension

Stable

Care team assignments

DP

Dana Patel, RN

Care manager · 18 patients

MR

Marcus Reid, LPN

Field nurse · 12 patients

AK

Aisha Khan

Coordinator · 24 patients

Care plans

Every patient deserves a plan built around them.

Create personalized care plans that connect goals, tasks, medications, interventions, visits, and outcomes.

JA

John Anderson

Care plan · updated today

On track

Goal · Improve mobility

78%

Today's care

Medication reminder
Blood pressure check
Mobility exercise
Nurse assessment

Plan timeline

  1. 1 Goal Improve mobility
  2. 2 Tasks 6 active this week
  3. 3 Caregiver actions Guided exercise, vitals
  4. 4 Outcome Walk 150m unassisted
Next review · August 18

Smart scheduling

The right caregiver. At the right time.

Coordinate visits, match caregivers with patients, manage availability, and keep your entire workforce organized.

Week of August 11

142 visits scheduled
Caregiver MonTueWedThuFri
SJ

Sarah Johnson

Available

John Anderson

60m 4 km

Emma Williams

45m 4 km

Alice Chen

30m 4 km

MR

Marcus Reid

On shift

Sarah Miller

90m 4 km

Robert Williams

60m 4 km

AK

Aisha Khan

Available

Peter Nolan

45m 4 km

Grace Oduya

60m 4 km

John Anderson

45m 4 km

DP

Dana Patel

Limited

Emma Williams

30m 4 km

Sarah Miller

60m 4 km

Smart matching

Patient needs

Skilled Nursing Medication Management

Recommended caregiver

SJ

Sarah Johnson

RN · 8 yrs experience

Distance

4.2 km

Availability

Available

Caregiver mobile app

Give caregivers everything they need— where care happens.

Schedules, care plans, patient information, tasks, vitals, and visit documentation—all available wherever caregivers provide care.

9:41

My Visits

09:00 AM

John Anderson

Medication + Wellness Visit

11:30 AM

Emma Williams · Nurse assessment

02:15 PM

Sarah Miller · RPM review

9:41

Care Plan

✓ Medication
✓ Blood Pressure
○ Mobility Exercise

Goal

Improve mobility · 78%

9:41

Visit Notes

Vitals Recorded ✓
Tasks Completed ✓
Visit Submitted ✓

"Patient alert and cooperative. BP within target. Encouraged short walk."

Visit completed successfully
New task assigned
Offline-ready visits Vitals capture Task checklists Secure messaging Visit verification Digital signatures

Patient management

One complete view of every patient.

Demographics, care plan, visit history, remote monitoring, chronic care activities, and documents — organized in a single record.

JA

John Anderson

68 years old · Patient #10233 · Post-op mobility

Medium risk Caregiver · Sarah Johnson Care manager · Dana Patel

Blood pressure

128/82

Today 08:10

Heart rate

76 bpm

Resting

SpO₂

98%

Stable

Health trends · 14 days

Systolic pressure trending down · adherence 96%

Recent notes

Sarah Johnson, RN

Today 09:45

Vitals within target. Completed guided mobility exercise, tolerated well.

Dana Patel · Care manager

Aug 9

Medication review completed. Dosage unchanged; continue monitoring.

Upcoming care

Today

Nurse Visit

Sarah Johnson, RN

Tomorrow

Medication Review

Dana Patel

Friday

Follow-up

Marcus Reid, LPN

Care timeline

  1. Aug 11

    Visit completed · vitals recorded

  2. Aug 9

    Care plan updated · mobility goal

  3. Aug 6

    RPM device paired · BP monitor

  4. Aug 2

    Initial assessment completed

Intelligent insights

Don't just collect data. Know when it matters.

The platform watches every reading against patient-specific thresholds, then turns an abnormal result into a clear next step for the right person.

RW

Robert Williams

74 years old · CHF · Remote monitoring

Attention Required

Blood pressure

156/94

Threshold 145/90 · 08:42 AM

Reading history · normal → spike

Dashed line marks the patient's alert threshold

Caregiver

Notified 08:42

Nurse

Acknowledged 08:44

Care Manager

Reviewing

Recommended actions

Contact patient Confirm reading and symptoms
Schedule follow-up Same-day nurse visit available
Notify care manager Escalate for medication review

Data → Insight → Action

Every alert records who was notified, what was decided, and when it was resolved.

Care coordination

Keep everyone connected.

Secure messaging, notifications, task assignments, care updates, and escalations — so the whole care team shares one source of truth.

Care Team

Collaborating for Better Outcomes

PATIENT

At the center of care, always.

CAREGIVER

Provides compassionate care and daily support.

NURSE

Delivers clinical care and monitors progress closely.

CARE MANAGER

Coordinates care plans and ensures the best possible care journey.

ADMINISTRATOR

Oversees operations and ensures everything runs smoothly.

Secure care thread · Emma Williams

Encrypted
EW

Patient update

Emma Williams

Feeling a bit dizzy this morning after breakfast.

SJ

Caregiver note

Sarah Johnson, RN

Recorded BP 152/96 during visit. Patient hydrated, resting now.

DP

Nurse response

Dana Patel, RN

Hold the evening dose and repeat reading in 2 hours. I've flagged this for review.

CM

Notification

Care Manager

Follow-up visit scheduled today 4:15 PM · task assigned to Marcus Reid.

Secure messaging Notifications Task assignments Escalations

Agency operations

Run your agency. Not your spreadsheets.

A live command center for administrators — patients, workforce, visits, tasks, and alerts in one operational view.

ACTIVE PATIENTS

428

+12 this week

CAREGIVERS

67

61 on shift

TODAY'S VISITS

142

Scheduled

COMPLETED

136

95.8% rate

PENDING TASKS

8

Due today

ALERTS

3

Needs review

Patient growth

+25.9% over 6 months

Caregiver utilization

Skilled nursing 92%
Home health aides 86%
Therapy 74%

Visit completion

M
T
W
T
F
S
S

Patient risk mix

Stable 68%
Monitor 24%
High risk 8%

Care-plan adherence across cohort · 91.2%

Live activity

Real time
08:52 Visit completed · John Anderson
08:44 Alert acknowledged · R. Williams
08:31 Care plan updated · Emma Williams
08:20 RPM reading synced · Sarah Miller
08:04 Shift started · Marcus Reid
07:58 New patient onboarded · G. Oduya

Analytics

Turn care data into better decisions.

Outcome trends, operational performance, and adherence insights that help leaders see what's working — and what needs attention.

Patient outcomes

+18.4%

Visit completion

96.8%

Care plan adherence

91.2%

Caregiver utilization

87.4%

Outcome index · 12 months

Visits by service line

SN
HHA
PT
RPM
CCM
Other

"Patient adherence improved 12% this month."

Driven by earlier RPM alerts and faster follow-up scheduling.

Operational insights

Avg. alert response 11 min −4 min
Missed visit rate 1.4% −0.6%
Documentation on time 94% +3%

Security & trust

Built for the demands of modern healthcare.

Access control, auditability and encryption are part of the platform's foundation — not an add-on.

Secure Data

Patient records protected at rest and in transit.

Role-Based Access

Caregivers, nurses, managers and admins see only what they need.

Audit Trails

Every view, edit and escalation is recorded with who and when.

Encryption

Encrypted storage and encrypted transport.

Secure Communication

Care-team messaging stays inside the platform.

Compliance

Documentation, consent and retention workflows built in.

Ready to bring your care operation together?

Connect your patients, caregivers, schedules, care plans, and health data in one powerful platform.

Book a Personalized Demo

Deliver more connected care with less administrative work.

428

Patients coordinated

96.8%

Visit completion

11 min

Avg. alert response